There’s certainly a lot to consider when you are running an online business. It’s important to ensure that you are asking the right questions to guarantee that you don’t miss out on any crucial details. For instance, you need to make sure that you are thinking about your presence on social media. The question to ask would be:
Are you engaging enough on social media?
Social media is a powerful tool for business owners online. Research consistently shows that customers and clients are more likely to buy from a business if they relate or feel connected to the individual behind the business. That is why you need to work to ensure that you are building up a solid brand identity. Show some skin and ensure that your social media profiles do have personality. As well as this, you need to make sure that they are consistent across the board. This is a great way to ensure that your brand is easy to recognize and this is going to help you build up your number of followers.
In terms of how to engage through social media, there are lots of possibilities here. For instance, you can think about exploring UGC. UGC is fantastic because it means that you can connect with customers and clients in a way that speaks to them directly. You will also be able to save time and resources on developing your own content. UGC can also be highly marketable because it is naturally targetted for your target audience.
Of course, you also need to think about whether you can run your social media campaign yourself. Or, will you need someone else to do this for you? This is likely going to depend on the size of your business more than anything else. It’s important that you think about the amount of time that you will need to commit to your social media campaign. It’s definitely not just something that you can do every so often. You need to have a constant campaign that pushes your brand forward.
This is just one of the questions that you need to answer when you are running an online business. Let’s explore a few of the others.
Are You Protecting Data?
One of the common misconceptions about business data and hacks is that you don’t have to worry if you’re not running a major brand. A lot of people incorrectly assume that it’s only big businesses that are targetted by hackers. Well, this is simply not the case. While big companies get the majority of the media attention, small companies are targetted too. The reason for this is that they often do not have the right systems in place because they don’t invest in the proper level of security. For instance, an alarming number of sites still do not have an SSL certificate. That’s a problem because it means that the company is already vulnerable. Of course, businesses need to go further than this. You need to think about whether you are using the right system to store your data. You can migrate to Azure or a similar service to ensure that you do have the right system and security in place. You might also want to explore cloud solutions. Experts agree that while they are not without their issues, cloud services are some of the best possibilities if you need to ensure that your company does run smoothly and guarantee that data remains secure.
Antivirus software is all an important element of a home-run business. A lot of companies are struggling here because they don’t understand that viruses can easily slip through undetected. If you are worried about issues with things like trojan software, you might also want to explore an IT support service. They will be able to monitor your service and ensure that a hack can be prevented before it grows out of control.
Are You Focusing On Your Website?
It’s fair to say that your website is one of the most important aspects of your online business model. Your website can be the first and in some cases the only impression that your customers receive of your business brand. As such, you do need to take the right steps here and ensure that your website is guaranteed to impress. So, how can you ensure that this is the right case?
A lot of business owners cut costs with their website. You need to avoid this mistake completely. Instead, you should spend a little more to ensure that your website is custom built to provide the key solution that you need in your business. Specifically, it should have a design that is both immersive and vibrant to capture the attention of users. It should also have the right structure. Ideally, a user should never be more than three clicks away from something that they want to find on your business website.
You also need to think about the speed of your website too. Customers won’t stick around if your site takes more than three seconds to load. Three seconds might feel like a short period but when you are waiting for a website to load it can seem like forever. Users these days are used to getting the things that they want without delay. You should speak to your site designer about how to improve the speed. You might also want to explore hosting your site rather than just using free space online.
Finally, it’s crucial that you have a wealth of quality content on your business website. Content is still king and one of the easiest ways to ensure that your customers stick around for more than just the initial sale. Don’t forget a high bounce rate is going to hit your business website ranking hard. So, it’s worth spending some time thinking about what content customers want from you and then delivering it to them. Use the right way you can even use content to lead buyers towards a purchase decision and ensure don’t just leave items in the basket.